Landscape Plant Source does not accept returns. However, if you believe you should receive a replacement plant, please email us within 48 hours of delivery with your concerns and include photos of the plants in question. We will review your email and determine whether you are eligible for a replacement plant. If you are, we will deliver it at no additional cost. Warranty of goods is neither express nor implied, as to variety, description, life, or productivity of any nursery stock. Landscape Plant Source assumes no responsibility for plant performance to any customer (either direct or indirect). Landscape Plant Source will, under no circumstances, bear any responsibility for any amount greater than the original purchase price of the plant or other item. No liability will be assumed for any contingency beyond our control.
Terms and Conditions for Delivery
Delivery is curbside only, unless there is a preferred spot (driveway, etc.) that is requested that can be accommodated. The driver will not “spot” or place the plants in the landscape for you. Requests for cancellation must be made by email. A restocking fee of 50% will apply to plants that have been pulled. Orders CANNOT be cancelled once the order is in the loading process or has been shipped. Customer agrees that their order will be delivered without requiring a signature and that our carrier will leave the plant(s) unsupervised.
We offer flat rate delivery fees, and orders over $500 get free delivery.